Map customer and provider dependencies

Map customer and provider dependencies — supplied practice

A dependency map explains why one milestone cannot begin yet. Keep proposed actions separate from confirmed conditions instead of blaming a person or concealing the blocker.

Fictional recurring service: Cedar Stock supports customer Elm Shop with a weekly stock-summary template for four weeks. The agreement supplies template setup, two staff practice sessions and support for four weekly summaries; Elm owns approved item data and its staff schedule. Useful-use evidence means a staff member independently completes a summary that reconciles to the supplied item list. A login, opened email or downloaded template is not enough. All account records are fictional, every required exercise is a paper/local-document draft, and no subscription or customer outreach is required. Setup can be drafted Day1. Elm data owner D must approve the item list before any actual summary practice. Staff A/B are available Day3; D’s approval is still pending Day2. Only fictional sample data may be used meanwhile.

1. 1. Draw the prerequisite chain

   Map template draft→approved item list→staff practice→independent checked summary.

   You should see: Approval precedes actual customer-data practice.

   A prepared template alone does not clear the data gate.

2. 2. Assign each owner

   Assign template to Cedar lead C, data approval to D and staff availability to Elm supervisor S.

   You should see: C, D and S have distinct confirmed responsibilities.

   One owner cannot silently confirm another’s prerequisite.

3. 3. Record the current blocker

   Mark D approval pending while retaining the confirmed Day3 staff window.

   You should see: The blocker is approved input data, not proof that staff declined.

   A factual status names the missing condition without inventing motives.

4. 4. Plan a bounded fallback

   Use the supplied fictional sample for orientation only; keep actual useful-use milestone pending until approval.

   You should see: Practice can proceed on fiction without being counted as actual customer adoption.

   A fallback should preserve the boundary and its evidence label.