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Work · Guided lesson

Negotiate, close, and follow through

About 32 minutes
Work at your own pace. Optional videos take extra time.
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Before you begin

The idea in everyday life

Prepare alternatives, exchange terms deliberately, document agreement, and create a clean handoff.

The idea

A durable agreement must be better than each side’s alternative and clear enough to execute.

Try it

One step at a time.

Use the sample or information you have permission to use. Keep your work as you go. You can pause between steps.

  1. 1

    Before the conversation, write your goal, the least you can accept (reservation point), and your best option if no agreement is reached (BATNA). Add your priorities, what you are allowed to agree to, and what likely matters to the other person.

  2. 2

    Package tradeable variables such as scope, timing, access, volume, payment, risk, and support instead of bargaining on price alone.

  3. 3

    Make conditional trades—if one term changes, name what changes in return—and keep a live term sheet.

  4. 4

    Confirm decision, responsibilities, dates, commercial terms, signatures, kickoff, and follow-up in writing.

Example

See how it works.

The editor trades a lower monthly rate for a six-month commitment, consolidated feedback, and payment before each production cycle.

Check your work

Did you cover these?

  • Your work includes a negotiation planner, conditional-trade menu, final term sheet, and dated follow-up sequence.
  • Check this common mistake: Offering repeated discounts without reducing scope or gaining certainty, speed, volume, or better payment terms.
  • The final agreement is above your reservation point, executable by both sides, and fully reflected in writing.
Your work

What to finish

A negotiation planner, conditional-trade menu, final term sheet, and dated follow-up sequence.

Common mistake

Watch for this

Offering repeated discounts without reducing scope or gaining certainty, speed, volume, or better payment terms.

How can I tell I understand it?

The final agreement is above your reservation point, executable by both sides, and fully reflected in writing.

Try 3 questions

Quick knowledge check

Answer all 3 questions. Get at least 2 right and the lesson completes automatically.

Not yet passed

You’ll get an explanation for each answer. Signed in? Your results save to your account.

1Which step is part of “Negotiate, close, and follow through”?
2What should you have made by the end of this lesson?
3Which mistake should you watch for in this lesson?
0 of 3 answeredApply the lesson to a short question, then review the explanation.
6
Finish this lesson

Pass the check. We’ll save the progress.

Answer all 3 questions above and get at least 2 right. You can review the explanations and try again.

Go to the knowledge check
Optional course overview video · same video as Lesson 1
Stanford Graduate School of BusinessThe Art of NegotiationYouTube
Optional course overview

The Art of Negotiation

From Stanford Graduate School of Business. Watch here or open it on YouTube .

Watch for an idea you can use in the practice below. You can pause or skip this optional overview.
Tools, templates, and lesson sources

Tools and templates

Tools open in a new tab so you can keep your place here.

Sources and further reading

Explore the references behind this lesson.

Harvard Program on Negotiation — What Is Negotiation?
Source & access notes · checked 2026-09-10

Read the overview of interests, independent standards, alternatives, options, and communication.

Access: Free public article; other programs or certificates may be paid.

Reuse: All rights reserved. Linked as a reference; original Life Starter scenarios are not a Harvard course or endorsement.

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