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Lesson 6 of 6
Work · Guided lesson

Negotiate, close, and follow through

Prepare alternatives, exchange terms deliberately, document agreement, and create a clean handoff.

About 38 minutes Finish with a concrete deliverable
Stanford Graduate School of BusinessThe Art of NegotiationYouTube
Course primer

The Art of Negotiation

From Stanford Graduate School of Business. Watch here or open it on YouTube .

During the course primer, listen for ideas that change how you approach “Negotiate, close, and follow through.” Pause once to capture a useful point, then apply it while producing a negotiation planner, conditional-trade menu, final term sheet, and dated follow-up sequence.
Before you begin

What this lesson is really solving.

Prepare alternatives, exchange terms deliberately, document agreement, and create a clean handoff. This is lesson 6 because later decisions depend on a negotiation planner, conditional-trade menu, final term sheet, and dated follow-up sequence. A durable agreement must be better than each side’s alternative and clear enough to execute. Use your own numbers, files, environment, and constraints so the result survives outside the course.

Why this works

Understand the idea before touching the steps.

A durable agreement must be better than each side’s alternative and clear enough to execute.

Do this

Follow these steps in order.

Take the action in each step; then use the deliverable below to prove the lesson is finished.

  1. 1

    Define your target, reservation point, BATNA, priorities, authority, and the other party’s likely interests before the conversation.

  2. 2

    Package tradeable variables such as scope, timing, access, volume, payment, risk, and support instead of bargaining on price alone.

  3. 3

    Make conditional trades—if one term changes, name what changes in return—and keep a live term sheet.

  4. 4

    Confirm decision, responsibilities, dates, commercial terms, signatures, kickoff, and follow-up in writing.

Worked example

See the standard in context.

The editor trades a lower monthly rate for a six-month commitment, consolidated feedback, and payment before each production cycle. The learner saves a negotiation planner, conditional-trade menu, final term sheet, and dated follow-up sequence and notes the evidence or assumption behind the choice so it can be reviewed and improved later.

Quality check

Inspect before you move on.

  • The finished work visibly includes a negotiation planner, conditional-trade menu, final term sheet, and dated follow-up sequence.
  • You tested the work against this common failure: Offering repeated discounts without reducing scope or gaining certainty, speed, volume, or better payment terms.
  • Another person could verify this mastery standard: The final agreement is above your reservation point, executable by both sides, and fully reflected in writing.
Make it real

Your deliverable

A negotiation planner, conditional-trade menu, final term sheet, and dated follow-up sequence.

Common mistake

Watch for this

Offering repeated discounts without reducing scope or gaining certainty, speed, volume, or better payment terms.

You’re ready when

Prove it—don’t just recognize it.

The final agreement is above your reservation point, executable by both sides, and fully reflected in writing.

Objective evidence · 3 questions

Quick knowledge check

Answer from the lesson—not from confidence alone. Score at least 2 of 3 to unlock completion.

Not yet passed

This curriculum-aligned check is scored automatically and stored with your account when signed in. It is an objective learning signal, but it has not yet been independently validated as a standardized assessment.

1Which action belongs in the recommended process for “Negotiate, close, and follow through”?
2Which result is the clearest evidence that this lesson’s work is complete?
3Which choice matches the failure this lesson specifically warns against?
0 of 3 answeredEach question measures the action, evidence, or failure condition taught above.
Useful for this course

Tools, templates, and references

Opportunity and negotiation trackerOrganize prospects, discovery evidence, terms, and follow-ups.
Check current detailsReferences reviewed September 9, 2026. Lesson exercises are editorial synthesis; official rules come from the linked sources.
Salesforce Trailhead — Build a sales processStanford Graduate School of Business — The art of negotiation
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One check remains

Pass the knowledge check above first.

Completion unlocks after a score of 2 out of 3. Then confirm that you produced the lesson deliverable.

Go to the knowledge check