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Course Library · Lesson 4 of 6
Digital · Guided lesson

Spot and stop phishing

About 12 minutes
Work at your own pace. Optional videos take extra time.
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Before you begin

The idea in everyday life

Treat urgency, secrecy, unexpected attachments, payment changes, login prompts, and unusual sender details as reasons to verify. Do not use the message's link or contact information; navigate independently or contact a known person through a separate channel.

The idea

Treat unexpected requests as claims to verify through a separate trusted channel.

Try it

One step at a time.

Use the sample or information you have permission to use. Keep your work as you go. You can pause between steps.

  1. 1

    Pause on urgency, secrecy, payment changes, login warnings, unusual attachments, and requests to bypass process.

  2. 2

    Open the known app or type the official site yourself instead of using the message link.

  3. 3

    Verify money, credential, and sensitive-data requests through a second channel you already trust.

  4. 4

    Report suspicious messages, block the sender, and warn affected contacts without forwarding active links.

Example

See how it works.

A payroll email says direct-deposit access expires today. Sam does not click. The display name is familiar but the domain is altered by one letter. Sam opens the employer portal from a bookmark and reports the message through the official process.

Check your work

Did you cover these?

  • The request is verified using a channel not supplied by the message.
  • Links are inspected without entering credentials on an unexpected page.
  • Suspicious messages are reported before deletion when an organization can investigate.
Your work

What to finish

A four-step verification rule posted where household or team members can use it.

Common mistake

Watch for this

Deciding a message is safe because the logo, sender name, or writing style looks familiar.

How can I tell I understand it?

You can verify a request without using any contact information contained in the suspicious message.

Try 3 questions

Quick knowledge check

Answer all 3 questions. Get at least 2 right and the lesson completes automatically.

Not yet passed

You’ll get an explanation for each answer. Signed in? Your results save to your account.

1Which step is part of “Spot and stop phishing”?
2What should you have made by the end of this lesson?
3Which mistake should you watch for in this lesson?
0 of 3 answeredApply the lesson to a short question, then review the explanation.
4
Finish this lesson

Pass the check. We’ll save the progress.

Answer all 3 questions above and get at least 2 right. You can review the explanations and try again.

Go to the knowledge check
Optional course overview video · same video as Lesson 1
Cybersecurity and Infrastructure Security AgencySecure Our WorldYouTube
Optional course overview

Secure Our World

From Cybersecurity and Infrastructure Security Agency. Watch here or open it on YouTube .

Pause on each phishing example in the playlist and name the emotional trigger, technical clue, and independent verification path.
Tools, templates, and lesson sources

Tools and templates

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Sources and further reading

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