Locate a Failure Using Component Evidence
Use the stated diagnostic evidence to identify the confirmed component, keeping other causes unresolved when not tested.
About 18 minutes, plus any extended practice
Supplied materials
- Paper and pencil; answers may also be spoken or typed.
- All cases, labels, numbers and rules are supplied on this page. No real account, private information or purchase is needed.
Learn the idea
A fault report should narrow a cause using observed evidence. One working function can rule out a completely failed component while leaving other possibilities open. Our supplied diagnostic record names a confirmed failed part, so the exercise does not require guessing a real device’s cause.
Use the stated diagnostic evidence to identify the confirmed component, keeping other causes unresolved when not tested. A blank screen alone does not prove the processor is broken.
Use this supplied case: Diagnosis says display does not show a known-working local test. Which component is confirmed failed in the supplied diagnosis? Use the details in this example. Say which detail helped you choose. This pretend example does not tell us how every real system works.
- Follow the worked example one step at a time. Say or draw what happens.
- Use the stated diagnostic evidence to identify the confirmed component, keeping other causes unresolved when not tested.
- Say which detail makes the example answer fit. Pick another answer and say why it does not fit.
- Try the question and practice questions. Read the rule again if your answer does not match the explanation.
See the method in action
Diagnosis says display does not show a known-working local test. Which component is confirmed failed in the supplied diagnosis? The supported answer is Display output. Use the stated diagnostic evidence to identify the confirmed component, keeping other causes unresolved when not tested. A blank screen alone does not prove the processor is broken.
Check your reasoning
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Helpful tips
- Use the stated diagnostic evidence to identify the confirmed component, keeping other causes unresolved when not tested.
- A blank screen alone does not prove the processor is broken.
See the answer and explanation
Network connection
The supplied case states: Diagnosis confirms local work but a broken network link. Which component is confirmed failed in the supplied diagnosis? Under the stated distinction, this identifies Network connection. A fault report should narrow a cause using observed evidence. One working function can rule out a completely failed component while leaving other possibilities open. Our supplied diagnostic record names a confirmed failed part, so the exercise does not require guessing a real device’s cause. Use the stated diagnostic evidence to identify the confirmed component, keeping other causes unresolved when not tested.
Take it further
Evidence only says a page is slow. Expected: cause remains unconfirmed; propose a safe measured check rather than declaring a failed component.
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More practice: try new cases
Choose an answer for each problem. Explain your method on paper, then use the feedback to decide what to revisit.
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Check the subject sources
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