Map practical support and referrals
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The idea in everyday life
Identify possible transportation, childcare, technology, accessibility, language, benefits, or emergency support questions.
A pathway fails when practical constraints stay invisible, so name the support needed before a deadline.
One step at a time.
Use the sample or information you have permission to use. Keep your work as you go. You can pause between steps.
- 1
List the barrier, the date or situation it affects, the minimum support that would help, and the official agency or navigator to ask.
- 2
Separate confirmed referrals from leads and avoid entering sensitive case details in shared notes.
- 3
Add an action, contact, document question, and backup for each high-impact barrier.
See how it works.
Ari lists a bus-pass question, a library computer option, and a childcare referral as separate leads with official contacts and dates.
Did you cover these?
- Your work includes a local support map with four possible supports, verification status, contacts, and next actions.
- Check this common mistake: Promising a benefit, sharing private case information broadly, or waiting until a missed appointment to mention the barrier.
- The map makes a practical barrier actionable while preserving privacy and uncertainty.
What to finish
A local support map with four possible supports, verification status, contacts, and next actions.
Watch for this
Promising a benefit, sharing private case information broadly, or waiting until a missed appointment to mention the barrier.
How can I tell I understand it?
The map makes a practical barrier actionable while preserving privacy and uncertainty.
Quick knowledge check
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Go to the knowledge checkOptional course overview video · same video as Lesson 1
American Job Center Orientation
From America’s Job Center of California. Watch here or open it on YouTube .
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