The Life Starter
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Course Library · Lesson 5 of 6
Work · Guided lesson

Ask for accessibility and qualified referrals

About 20 minutes
Work at your own pace. Optional videos take extra time.
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Before you begin

The idea in everyday life

State an access need, request a reasonable next step, and identify when a qualified service is outside this program’s scope.

The idea

Access and referral are part of planning, not an admission that a learner is a problem.

Try it

One step at a time.

Use the sample or information you have permission to use. Keep your work as you go. You can pause between steps.

  1. 1

    Describe the task or barrier and the change that would let you participate, without disclosing more medical or personal detail than required.

  2. 2

    Ask the center or provider how to request the support and who handles the decision.

  3. 3

    For legal, medical, mental-health, housing, financial, or crisis needs, use a qualified local service rather than treating a course explanation as an answer.

Example

See how it works.

Carmen asks for captions and a written agenda for an orientation, then requests the center’s formal process rather than explaining private medical history.

Check your work

Did you cover these?

  • Your work includes an accessibility-request script and referral boundary checklist.
  • Check this common mistake: Self-diagnosing, promising an accommodation another person cannot authorize, or treating a general resource list as individualized advice.
  • The request is specific, respectful, private, and routed to the person who can respond.
Your work

What to finish

An accessibility-request script and referral boundary checklist.

Common mistake

Watch for this

Self-diagnosing, promising an accommodation another person cannot authorize, or treating a general resource list as individualized advice.

How can I tell I understand it?

The request is specific, respectful, private, and routed to the person who can respond.

Try 3 questions

Quick knowledge check

Answer all 3 questions. Get at least 2 right and the lesson completes automatically.

Not yet passed

You’ll get an explanation for each answer. Signed in? Your results save to your account.

1Which step is part of “Ask for accessibility and qualified referrals”?
2What should you have made by the end of this lesson?
3Which mistake should you watch for in this lesson?
0 of 3 answeredApply the lesson to a short question, then review the explanation.
5
Finish this lesson

Pass the check. We’ll save the progress.

Answer all 3 questions above and get at least 2 right. You can review the explanations and try again.

Go to the knowledge check
Optional course overview video · same video as Lesson 1
America’s Job Center of CaliforniaAmerican Job Center OrientationYouTube
Optional course overview

American Job Center Orientation

From America’s Job Center of California. Watch here or open it on YouTube .

Watch for an idea you can use in the practice below. You can pause or skip this optional overview.
Tools, templates, and lesson sources

Tools and templates

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Sources and further reading

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