Ask for accessibility and qualified referrals
State an access need, request a reasonable next step, and identify when a qualified service is outside this program’s scope.
American Job Center Orientation
From America’s Job Center of California. Watch here or open it on YouTube .
During the course primer, listen for ideas that change how you approach “Ask for accessibility and qualified referrals.” Pause once to capture a useful point, then apply it while producing an accessibility-request script and referral boundary checklist.What this lesson is really solving.
State an access need, request a reasonable next step, and identify when a qualified service is outside this program’s scope. This is lesson 5 because later decisions depend on an accessibility-request script and referral boundary checklist. Access and referral are part of planning, not an admission that a learner is a problem. Use your own numbers, files, environment, and constraints so the result survives outside the course.
Understand the idea before touching the steps.
Access and referral are part of planning, not an admission that a learner is a problem.
Follow these steps in order.
Take the action in each step; then use the deliverable below to prove the lesson is finished.
- 1
Describe the task or barrier and the change that would let you participate, without disclosing more medical or personal detail than required.
- 2
Ask the center or provider how to request the support and who handles the decision.
- 3
For legal, medical, mental-health, housing, financial, or crisis needs, use a qualified local service rather than treating a course explanation as an answer.
See the standard in context.
Carmen asks for captions and a written agenda for an orientation, then requests the center’s formal process rather than explaining private medical history. The learner saves an accessibility-request script and referral boundary checklist and notes the evidence or assumption behind the choice so it can be reviewed and improved later.
Inspect before you move on.
- The finished work visibly includes an accessibility-request script and referral boundary checklist.
- You tested the work against this common failure: Self-diagnosing, promising an accommodation another person cannot authorize, or treating a general resource list as individualized advice.
- Another person could verify this mastery standard: The request is specific, respectful, private, and routed to the person who can respond.
Your deliverable
An accessibility-request script and referral boundary checklist.
Watch for this
Self-diagnosing, promising an accommodation another person cannot authorize, or treating a general resource list as individualized advice.
Prove it—don’t just recognize it.
The request is specific, respectful, private, and routed to the person who can respond.
Quick knowledge check
Answer from the lesson—not from confidence alone. Score at least 2 of 3 to unlock completion.
This curriculum-aligned check is scored automatically and stored with your account when signed in. It is an objective learning signal, but it has not yet been independently validated as a standardized assessment.
Tools, templates, and references
Pass the knowledge check above first.
Completion unlocks after a score of 2 out of 3. Then confirm that you produced the lesson deliverable.
Go to the knowledge check