Choose where and how to get care
Want more background?
The idea in everyday life
Build a care map for preventive, primary, urgent, emergency, mental-health, sexual-health, dental, vision, and pharmacy needs.
Prepare the map before you are sick so urgency does not make every decision for you.
One step at a time.
Use the sample or information you have permission to use. Keep your work as you go. You can pause between steps.
- 1
Identify an in-network primary-care option, urgent-care center, emergency department, pharmacy, behavioral-health access point, and relevant community clinics.
- 2
Confirm hours, appointment process, accessibility, transportation, language support, telehealth, referral rules, and after-hours advice.
- 3
Write clear emergency and crisis boundaries using professional guidance, 911, and 988 rather than self-triaging serious symptoms.
See how it works.
Taylor saves the nurse line, in-network urgent care, local emergency department, 988, and a community clinic before moving.
Did you cover these?
- Your work includes a local care map with verified contacts, hours, network status, access steps, transport, and emergency or crisis instructions.
- Check this common mistake: Waiting for an urgent problem to learn that a clinic is closed, out of network, requires a referral, or cannot provide the needed service.
- You know the first verified access point for routine, urgent, emergency, and mental-health needs.
What to finish
A local care map with verified contacts, hours, network status, access steps, transport, and emergency or crisis instructions.
Watch for this
Waiting for an urgent problem to learn that a clinic is closed, out of network, requires a referral, or cannot provide the needed service.
How can I tell I understand it?
You know the first verified access point for routine, urgent, emergency, and mental-health needs.
Quick knowledge check
Answer all 3 questions. Get at least 2 right and the lesson completes automatically.
You’ll get an explanation for each answer. Signed in? Your results save to your account.
Pass the check. We’ll save the progress.
Answer all 3 questions above and get at least 2 right. You can review the explanations and try again.
Go to the knowledge checkOptional course overview video · same video as Lesson 1
Health Insurance Explained — The YouToons Have It Covered
From KFF. Watch here or open it on YouTube .
Watch for an idea you can use in the practice below. You can pause or skip this optional overview.Tools, templates, and lesson sources
Tools and templates
Tools open in a new tab so you can keep your place here.
Sources and further reading
Explore the references behind this lesson.
Report a problem with this lesson
Tell us what went wrong. Please leave out personal information and private project contents.