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Work · Guided lesson

Ask clarifying questions and set priorities

About 24 minutes
Work at your own pace. Optional videos take extra time.
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Before you begin

The idea in everyday life

Turn a long or changing task list into an agreed order, owner, and definition of done.

The idea

Priorities are a shared decision; silently guessing can create more risk than asking.

Try it

One step at a time.

Use the sample or information you have permission to use. Keep your work as you go. You can pause between steps.

  1. 1

    List the tasks, deadlines, dependencies, risks, and people affected by the current request.

  2. 2

    Ask which outcome is most important, what can wait, and what quality or safety standard applies.

  3. 3

    Repeat the agreed order in writing and flag the first point where capacity or information may run out.

Example

See how it works.

DeShawn asks whether a customer callback or inventory count comes first, confirms the choice, and moves the other task with a new time.

Check your work

Did you cover these?

  • Your work includes a priority conversation script and a one-day task board with owners, deadlines, dependencies, and status.
  • Check this common mistake: Saying yes to every task, then hiding a conflict until the deadline makes the tradeoff unavoidable.
  • Another person can see the agreed priority order and the point at which you will communicate a change.
Your work

What to finish

A priority conversation script and a one-day task board with owners, deadlines, dependencies, and status.

Common mistake

Watch for this

Saying yes to every task, then hiding a conflict until the deadline makes the tradeoff unavoidable.

How can I tell I understand it?

Another person can see the agreed priority order and the point at which you will communicate a change.

Try 3 questions

Quick knowledge check

Answer all 3 questions. Get at least 2 right and the lesson completes automatically.

Not yet passed

You’ll get an explanation for each answer. Signed in? Your results save to your account.

1Which step is part of “Ask clarifying questions and set priorities”?
2What should you have made by the end of this lesson?
3Which mistake should you watch for in this lesson?
0 of 3 answeredApply the lesson to a short question, then review the explanation.
3
Finish this lesson

Pass the check. We’ll save the progress.

Answer all 3 questions above and get at least 2 right. You can review the explanations and try again.

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Optional course overview video · same video as Lesson 1
Emily Lago AndersonHow to Stand Out in Your First 90 Days at WorkYouTube
Optional course overview

How to Stand Out in Your First 90 Days at Work

From Emily Lago Anderson. Watch here or open it on YouTube .

Watch for an idea you can use in the practice below. You can pause or skip this optional overview.
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Sources and further reading

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