Replan after a delayed first job
See this course’s project requirements
A tested two-worker dispatch plan using supplied travel times, skill matches, appointment windows and breaks, plus a disruption revision and customer-update log.
Keep your working files in your own notebook or software. Save a private description, checklist, and work link in My Proof.
What to include
- Build a constraint matrix before allocating routes; include the original-case decision evidence and a separate changed-case result.
- Add J3 and return travel for full route end; include the original-case decision evidence and a separate changed-case result.
- Save the paired assignment with all checks visible; include the original-case decision evidence and a separate changed-case result.
- Recommend from comparable evidence and note the 10-minute assumption gap; include the original-case decision evidence and a separate changed-case result.
- Draft a revised dispatch/customer update with the changed times; include the original-case decision evidence and a separate changed-case result.
- Assemble dispatch packet and next verification action; include the original-case decision evidence and a separate changed-case result.
Review and revise
Use these criteria to check your work and choose what to improve.
- The final packet uses the supplied task-specific constraints and all six records agree.
- Every result can be traced to an identifier, input, calculation or stated decision rule.
- Changed-case practice updates dependent records and keeps holds or uncertainty visible.
- The packet states the learner role, authority boundary and specific next verification needed before real work.
Want more background?
The idea in everyday life
Original fictional workplace practice; paper or a local document is sufficient. The rules and records below are supplied for this exercise, not asserted universal workplace policy. Oak N with X route:J1 starts 09:20, planned 40 min; actual finish 10:30(30 min late). A→C15, C task J3 40 min access ends 12:00, C→D25. Worker availability ends 12:00. No other jobs; customer has not yet been updated.
A delay can propagate through later appointments; recheck the full remaining window and communicate before promising completion.
Replan after a delayed first job — worked practice
A delay can propagate through later appointments; recheck the full remaining window and communicate before promising completion.
Oak N with X route:J1 starts 09:20, planned 40 min; actual finish 10:30(30 min late). A→C15, C task J3 40 min access ends 12:00, C→D25. Worker availability ends 12:00. No other jobs; customer has not yet been updated. Use paper or a local document. Preserve the original case and make a separate changed-case record.
1. Step 1
Use actual J1 finish instead of original planned time.
You should see: J1 actual finish 10:30.
Keep the stated identifier, unit and policy alongside this result so another reader can check it.
2. Step 2
Propagate travel and remaining service duration.
You should see: C arrival 10:45; J3 finish 11:25.
Keep the stated identifier, unit and policy alongside this result so another reader can check it.
3. Step 3
Check customer window and worker return.
You should see: J3 fits before 12:00; depot return 11:50 fits availability.
Keep the stated identifier, unit and policy alongside this result so another reader can check it.
4. Step 4
Draft a revised dispatch/customer update with the changed times.
You should see: A verified delay revision J3 arrival 10:45, finish 11:25, depot 11:50 with explicit communication next step.
Keep the stated identifier, unit and policy alongside this result so another reader can check it.
What to finish
Draft a revised dispatch/customer update with the changed times; include the original-case decision evidence and a separate changed-case result.
Watch for this
Checking customer completion time while ignoring the worker’s return and availability.
How can I tell I understand it?
Using the supplied identifiers, I can draft a revised dispatch/customer update with the changed times. My changed-case record names the revised condition and explains which dependent decision it changes.
Quick knowledge check
Answer all 3 questions. Get at least 2 right and the lesson completes automatically.
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Answer all 3 questions above and get at least 2 right. You can review the explanations and try again.
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Source & access notes · checked 2026-10-01
Occupational task and responsibility context; the exercise policies and quantities are original fictional inputs. Page title and relevant content inspected; no interactive controls or credential process tested.
Access: Readable official page retrieved with the web reader on 2026-10-01.
Reuse: All teaching cases, data, worked steps and questions are original. Link and limited paraphrase for context; no copied source exercises.
Source & access notes · checked 2026-10-01
Occupational task and responsibility context; the exercise policies and quantities are original fictional inputs. Page title and relevant content inspected; no interactive controls or credential process tested.
Access: Readable official page retrieved with the web reader on 2026-10-01.
Reuse: All teaching cases, data, worked steps and questions are original. Link and limited paraphrase for context; no copied source exercises.
Source & access notes · checked 2026-10-01
Public agency or educational context; no source exercises are copied and no simulated threshold is presented as an official rule. The direct-access limitation is preserved; official search-retrieved context supports the stated scope only.
Access: Official primary-page summary was available in web search; direct page retrieval was blocked in this environment. Full page and interactive operation are not claimed.
Reuse: All teaching cases, data, worked steps and questions are original. Link and limited paraphrase for context; no copied source exercises.
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