Define a behavior change and evidence-based aim
See this course’s project requirements
A fictional service-process transition packet with stakeholder impacts, readiness evidence, communication/training sequence, a small roll out gate and adoption-versus-compliance review.
Keep your working files in your own notebook or software. Save a private description, checklist, and work link in My Proof.
What to include
- Save change aim with learning claim and guardrails; include the original-case decision evidence and a separate changed-case result.
- Save stakeholder/readiness matrix with named owners; include the original-case decision evidence and a separate changed-case result.
- Save a two-case training aid and separate practice check; include the original-case decision evidence and a separate changed-case result.
- Save pilot report with independent adoption/owner/readiness measures; include the original-case decision evidence and a separate changed-case result.
- Save revised aid and pilot continuation/stop decision template; include the original-case decision evidence and a separate changed-case result.
- Save workplace change packet and recheck calendar; include the original-case decision evidence and a separate changed-case result.
Review and revise
Use these criteria to check your work and choose what to improve.
- The final packet uses the supplied task-specific constraints and all six records agree.
- Every result can be traced to an identifier, input, calculation or stated decision rule.
- Changed-case practice updates dependent records and keeps holds or uncertainty visible.
- The packet states the learner role, authority boundary and specific next verification needed before real work.
Want more background?
The idea in everyday life
Original fictional workplace practice; paper or a local document is sufficient. The rules and records below are supplied for this exercise, not asserted universal workplace policy. Fictional Ivy center baseline 20 service requests in one week,6 lack named owner. Proposed change:use current intake card with request ID, owner, due and access group. Fictional target:atmost 10%requests without owner after pilot. No actual organization must cooperate.
A change aim names a specific work behavior and measurable problem, not merely a new tool or announcement.
Define a behavior change and evidence-based aim — worked practice
A change aim names a specific work behavior and measurable problem, not merely a new tool or announcement.
Fictional Ivy center baseline 20 service requests in one week,6 lack named owner. Proposed change:use current intake card with request ID, owner, due and access group. Fictional target:atmost 10%requests without owner after pilot. No actual organization must cooperate. Use paper or a local document. Preserve the original case and make a separate changed-case record.
1. Step 1
Define the current failure and new behavior.
You should see: Missing owner; record named owner on every intake.
Keep the stated identifier, unit and policy alongside this result so another reader can check it.
2. Step 2
Calculate baseline missing owner proportion.
You should see: 6/20=30%.
Keep the stated identifier, unit and policy alongside this result so another reader can check it.
3. Step 3
Define a period and denominator for the target.
You should see: Pilot week all unique requests; ≤10%missing owner.
Keep the stated identifier, unit and policy alongside this result so another reader can check it.
4. Step 4
Save change aim with learning claim and guardrails.
You should see: Improve owner assignment without public private information; target is fictional not proven benefit.
Keep the stated identifier, unit and policy alongside this result so another reader can check it.
What to finish
Save change aim with learning claim and guardrails; include the original-case decision evidence and a separate changed-case result.
Watch for this
Describing software installation or announcement as the behavior change itself.
How can I tell I understand it?
Using the supplied identifiers, I can save change aim with learning claim and guardrails. My changed-case record names the revised condition and explains which dependent decision it changes.
Quick knowledge check
Answer all 3 questions. Get at least 2 right and the lesson completes automatically.
You’ll get an explanation for each answer. Signed in? Your results save to your account.
Pass the check. We’ll save the progress.
Answer all 3 questions above and get at least 2 right. You can review the explanations and try again.
Go to the knowledge checkTools, templates, and lesson sources
Tools and templates
Tools open in a new tab so you can keep your place here.
Sources and further reading
Explore the references behind this lesson.
Source & access notes · checked 2026-10-01
Occupational task and responsibility context; the exercise policies and quantities are original fictional inputs. Page title and relevant content inspected; no interactive controls or credential process tested.
Access: Readable official page retrieved with the web reader on 2026-10-01.
Reuse: All teaching cases, data, worked steps and questions are original. Link and limited paraphrase for context; no copied source exercises.
Source & access notes · checked 2026-10-01
Occupational task and responsibility context; the exercise policies and quantities are original fictional inputs. Page title and relevant content inspected; no interactive controls or credential process tested.
Access: Readable official page retrieved with the web reader on 2026-10-01.
Reuse: All teaching cases, data, worked steps and questions are original. Link and limited paraphrase for context; no copied source exercises.
Source & access notes · checked 2026-10-01
Public agency or educational context; no source exercises are copied and no simulated threshold is presented as an official rule. Page title and relevant content inspected; no interactive controls or credential process tested.
Access: Readable official page retrieved with the web reader on 2026-10-01.
Reuse: All teaching cases, data, worked steps and questions are original. Link and limited paraphrase for context; no copied source exercises.
Report a problem with this lesson
Tell us what went wrong. Please leave out personal information and private project contents.