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Digital · Guided lesson

Separate provider and customer responsibilities

About 14 minutes · 4 reading + 10 practice and checks
Time includes reading, practice, and questions. Extra videos or further study are optional.
See this course’s project requirements

A fictional cloud-service architecture packet with workload and data flow, responsibility boundary, least-privilege role matrix, unit-based cost and egress budget, recovery table and supported service decision.

Keep your working files in your own notebook or software. Save a private description, checklist, and work link in My Proof.

What to include

  • Create a unit-labeled workload, minimal-data flow, and explicit planning-assumption register.
  • Produce a service-specific provider/customer matrix and a list of real-contract questions.
  • Create task-based allowed/denied role cases and clearly mark the access matrix as design evidence.
  • Deliver independently checked baseline and stress costs, reserve totals, and a budget-review condition.
  • Create a recovery timeline and validation checklist with distinct RPO/RTO targets and unexecuted limits.
  • Deliver a supported architecture decision with calculation evidence and unresolved real-service questions.

Review and revise

Use these criteria to check your work and choose what to improve.

  • The implementation or declared simulation follows the supplied contract and retains inspectable original inputs.
  • Normal, boundary and rejected cases are recorded with expected versus observed results.
  • The changed case has a correct explanation and does not rely on hidden state.
  • The project includes source, outputs, instructions and honest tool, privacy and verification limits.
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Before you begin

The idea in everyday life

Fictional reference-card service: 1000 requests/month, 20 budgeted compute hours, 2 GB stored, 4 GB outbound. Invented rates: $0.05/hour, $0.20/GB-month storage, $0.10/GB outbound, $2/month fixed; 25% reserve and $6/month budget. These are exercise assumptions, not provider prices or measured workload forecasts.

The idea

Responsibility depends on the selected service contract. Provider-managed infrastructure does not remove the customer’s duty to control access, data, configuration, and recovery decisions.

Follow along

Separate provider and customer responsibilities — original worked practice

Responsibility depends on the selected service contract. Provider-managed infrastructure does not remove the customer’s duty to control access, data, configuration, and recovery decisions.

Fictional reference-card service: 1000 requests/month, 20 budgeted compute hours, 2 GB stored, 4 GB outbound. Invented rates: $0.05/hour, $0.20/GB-month storage, $0.10/GB outbound, $2/month fixed; 25% reserve and $6/month budget. These are exercise assumptions, not provider prices or measured workload forecasts.

  1. 1. Step 1

    For this fictional managed-runtime option, assume the provider maintains physical infrastructure and runtime patches; write that assumption explicitly.

    You should see: The chosen service boundary is stated rather than universalized.

    Responsibility depends on the selected service contract. Provider-managed infrastructure does not remove the customer’s duty to control access, data, configuration, and recovery decisions.

  2. 2. Step 2

    Assign content/access policy, backup settings, retention, and budget alerts to the customer organization.

    You should see: Customer configuration and data responsibilities remain.

    Responsibility depends on the selected service contract. Provider-managed infrastructure does not remove the customer’s duty to control access, data, configuration, and recovery decisions.

  3. 3. Step 3

    Compare a fictional virtual-machine alternative where the customer also maintains the guest OS and application runtime.

    You should see: The responsibility boundary changes with service choice.

    Responsibility depends on the selected service contract. Provider-managed infrastructure does not remove the customer’s duty to control access, data, configuration, and recovery decisions.

  4. 4. Step 4

    Keep a provider/customer matrix and list contract questions that require real service documentation before purchase.

    You should see: A shared-responsibility comparison with unresolved assumptions.

    Responsibility depends on the selected service contract. Provider-managed infrastructure does not remove the customer’s duty to control access, data, configuration, and recovery decisions.

Now change one thing

The organization chooses a VM instead of the assumed managed runtime. May guest-OS patching remain automatically assigned to the provider?

Your work

What to finish

Produce a service-specific provider/customer matrix and a list of real-contract questions.

Common mistake

Watch for this

Assigning every security or recovery duty to the provider because the service is managed.

How can I tell I understand it?

Demonstrate the rule: Responsibility depends on the selected service contract. Provider-managed infrastructure does not remove the customer’s duty to control access, data, configuration, and recovery decisions. Use the supplied variant to distinguish a changed result from a broken implementation.

Try 3 questions

Quick knowledge check

Answer all 3 questions. Get at least 2 right and the lesson completes automatically.

Not yet passed

You’ll get an explanation for each answer. Signed in? Your results save to your account.

1What remains a customer responsibility in the supplied managed-service model?
2Why compare managed runtime and virtual machine responsibilities?
3Which statement respects the fictional managed-runtime assumption?
0 of 3 answeredApply the lesson to a short question, then review the explanation.
2
Finish this lesson

Pass the check. We’ll save the progress.

Answer all 3 questions above and get at least 2 right. You can review the explanations and try again.

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Sources and further reading

Explore the references behind this lesson.

aws.amazon.com — shared responsibility model
Source & access notes · checked 2026-10-01

Relevant documented module/API behavior inspected during expansion authoring; actual execution evidence is recorded separately. No grant eligibility is established.

Access: Official page retrieved with the web reader on 2026-10-01. Documentation reading does not certify execution in every native tool or browser.

Reuse: Original local practice files, fictional data, worked examples and questions. Concepts paraphrased and linked; source exercises are not copied.

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